Legal terms

Terms of service.

These terms explain how customers use the ExtraItHome website, checkout, product catalog, support, and shipment process.

Availability reviewOrders are checked against available catalog data before shipment.
Shipping shown in checkoutShipping cost, free-shipping eligibility, and address details are shown in cart or checkout before payment.
Secure checkoutStripe handles card payment details; ExtraItHome does not store raw card numbers.
Order reviewProducts, size, concentration, and availability are checked before shipment.
Policy details

Clear terms for confident fragrance shopping.

Orders and availability

Product availability, pricing, size, concentration, and shipping timing may change until checkout and order review are confirmed.

Payment and refunds

Payments are processed by Stripe. Orders that cannot be completed may be canceled, refunded, or offered a replacement option.

Shipping and delivery

Estimated U.S. delivery is 7-12 business days after checkout verification. Customers are responsible for accurate delivery details.

Fragrance handling

Opened or used fragrances have return restrictions for hygiene and authenticity reasons.

Site use

Do not misuse the website, payment flow, product data, support channels, or account features.

Support replies during active business hours. Contact support by phone, text, or email and we will respond during active business hours.
Business identity

Business details.

Business name

ExtraItHome

Location

Phoenix, Arizona

Support contact

support@extraithome.com · (602) 989-0770

Support replies

Support replies during active business hours.