Orders and availability
Product availability, pricing, size, concentration, and shipping timing may change until checkout and order review are confirmed.
Legal terms
Terms of service.
These terms explain how customers use the ExtraItHome website, checkout, product catalog, support, and shipment process.
Availability reviewOrders are checked against available catalog data before shipment.
Shipping shown in checkoutShipping cost, free-shipping eligibility, and address details are shown in cart or checkout before payment.
Secure checkoutStripe handles card payment details; ExtraItHome does not store raw card numbers.
Order reviewProducts, size, concentration, and availability are checked before shipment.
Policy details
Clear terms for confident fragrance shopping.
Payment and refunds
Payments are processed by Stripe. Orders that cannot be completed may be canceled, refunded, or offered a replacement option.
Shipping and delivery
Handling time is 10 business days. Delivery timing depends on carrier handoff, destination, and order verification. Customers are responsible for accurate delivery details.
Fragrance handling
Opened or used fragrances have return restrictions for hygiene and authenticity reasons.
Site use
Do not misuse the website, payment flow, product data, support channels, or account features.
Need help? Email support@extraithome.com or call/text (602) 989-0770 with your order reference, product name, and photos if the issue involves damage or an incorrect item. Support replies during active business hours.
Business identity
Business details.
Business name
ExtraItHome
Location
Phoenix, Arizona
Support contact
support@extraithome.com · (602) 989-0770
Support hours
Support replies during active business hours.